Terms of service

Terms of Service

OVERVIEW

Welcome to VELISIAS. By accessing or using our website, you agree to be bound by these Terms of Service and all applicable laws and regulations.

If you do not agree with these Terms, please do not use our website or purchase products from us.

PRODUCTS

We make every effort to display our products, descriptions, images, colors, and specifications as accurately as possible. However, colors may appear differently depending on your device and screen settings.

Product availability may change without prior notice.

ORDERS

When you place an order, you agree that all information provided is accurate, complete, and current.

We reserve the right to refuse, limit, or cancel any order for reasons including product availability, pricing or listing errors, suspected fraudulent activity, or other issues that may affect the validity of the order.

If we cancel an order after payment has been processed, you will receive a refund for the amount paid.

PRICING

All prices are listed in USD unless otherwise stated.

Prices, promotions, discounts, and product availability may change at any time without prior notice.

In the event of a pricing or product information error, we reserve the right to correct the error and, when necessary, cancel the affected order and issue a full refund.

PAYMENT

By submitting an order, you authorize us or our payment service providers to process the payment using the payment method you provide.

We do not store your complete payment card information on our servers. Payment information may be processed securely by third-party payment providers.

SHIPPING

Orders are processed and shipped within the estimated processing and delivery times shown on our website.

Estimated delivery times are not guaranteed and may be affected by carriers, customs, weather, holidays, incorrect shipping information, or other circumstances beyond our control.

For more information, please review our Shipping Policy.

CUSTOMS, DUTIES & TAXES

Depending on the destination country, your order may be subject to customs duties, import taxes, or other fees.

Any customs duties, import taxes, or fees imposed by the destination country are the responsibility of the customer unless otherwise stated at checkout.

VELISIAS is not responsible for delays caused by customs authorities.

RETURNS & REFUNDS

Please review our Return & Refund Policy for complete information regarding returns, exchanges, cancellations, and refunds.

INTELLECTUAL PROPERTY

All content on this website, including but not limited to text, product images, photographs, logos, graphics, designs, and other materials, is owned by or licensed to VELISIAS and is protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, sell, or use our content without our prior written permission.

PROHIBITED USE

You agree not to use our website for any unlawful or unauthorized purpose.

You may not attempt to interfere with the security or operation of the website, gain unauthorized access to our systems, or use the website in a way that could damage or disrupt our services.

DISCLAIMER

Our website and products are provided on an “as available” basis.

While we make reasonable efforts to keep our website accurate and available, we do not guarantee that the website will always be uninterrupted, error-free, or completely accurate.

LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, VELISIAS shall not be liable for any indirect, incidental, special, consequential, or similar damages arising from your use of our website or products.

Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

CHANGES TO THESE TERMS

We reserve the right to update or modify these Terms of Service at any time.

Any changes will become effective when posted on this page. Your continued use of our website after changes are posted means that you accept the updated Terms.

GOVERNING LAW

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which VELISIAS operates, except where otherwise required by applicable consumer protection laws.